Windermere Wastewater Treatment Works

Tour

Our action plan for Windermere

We’ve been working to protect and improve Windermere’s water quality for many years, supporting others to act in any way they can to safeguard the lake for many generations to come.

We’re inviting you to take a tour of our Windermere wastewater treatment works so you can see first-hand some of the ongoing work to improve water quality in the area.

 Book a tour

This is your chance to take a look behind the scenes at what happens inside a treatment works and discover just what happens when you flush the loo.

  • Watch the innovative processes in action, which allow us to treat the water entering Windermere to very high standards
  • Ask the experts and learn more about our future plans
  • Discover how you can play a part to protect Windermere’s water quality

Simply fill in the form on the right to book your visit. We look forward to meeting you.

We’re doing lots of work in and around Lake Windermere

Partnership working is key to improving water quality in Windermere as no single organisation can address the concerns about its health.

We’re part of the Love Windermere partnership, which aims to preserve this beautiful part of the world and help maintain its status as a World Heritage Site.

Our aim is to grow and maintain excellent standards of wastewater treatment in the Windermere area and we have worked extensively to improve water quality and support the conservation of the area. Find out more about our work in Windermere here.

FAQs

What's the address

You’re heading to Windermere Wastewater Treatment Works, Tower Wood, Bowness, Windermere, LA23 3PW

Signage will be in place to help guide you.

What can I expect?

Each session will last around 90 minutes. Once you arrive, you will meet your guide for the session who will give you a brief introduction about what to expect on the tour and a health and safety brief.

This is a working, operational site so you will then be provided with some Personal Protective Equipment for you to wear on the duration of your visit. This will include a high visibility vest, hard hat, gloves and safety glasses.

Is the tour available to children?

If you’d like to bring your family along, the tour is available to children in year five and upwards. Please book a place for each individual attending the tour by completing the booking form. Tours are limited to ten people per session.

What do I need to bring?

If you have steel-cap boots then please bring these to wear on the tour. If not, sturdy walking shoes will be fine. Please dress for the weather but keep your legs covered. If you would like to you can bring your own gloves and glasses.

Please keep any personal belongings to a minimum. We also ask that no photos or videos are taken while on the tour for security reasons.

What about parking?

Parking is available on site. When you arrive at the treatment works signs will direct you to parking available.

Is the tour accessible to all?

Yes the tour is accessible for everyone, although some equipment is elevated and accessible only by steps. If you do have any specific needs or concerns, please email windermere@uuplc.co.uk

What facilities are available?

We do have limited toilet facilities on site, but we’d advise using your own facilities before you arrive on the tour.

How many spaces can be booked?

We can accommodate up to ten bookings per day for the tour. We may also open up more tour dates in the future if we see lots of interest.

I can’t make the dates available, will more dates be arranged?

If you can’t make the dates and times on the booking form, send an email to windermere@uuplc.co.uk and we’ll try our best to accommodate you. Depending on interest, we may also open up more tour dates in the future.

Have a question?

If your questions aren’t answered here, there’s a team that can help. Send an email to windermere@uuplc.co.uk